Privacy Policy – Fastscribe
Last updated: January 2025
Fastscribe SAS ("we", "our", "us") operates an AI-powered SaaS platform that provides transcription, summarization, analysis and automated content generation from audio, video and text files.
We are committed to protecting the privacy of our users and to keeping their personal data secure in accordance with the General Data Protection Regulation (GDPR).
Data controller
Company name: Fastscribe SAS
Address: 200 Rue de la Croix Nivert, 75015 Paris, France
DPO / Privacy contact: [email protected]
Data we collect
We only collect the data necessary to provide and improve the service:
Account information
- • Email, encrypted password, billing information
Uploaded files
- • Audio, video and text content processed solely to deliver the requested services
Technical data
- • Logs, technical cookies, minimal analytics data
Security
- • No sensitive data is collected intentionally
Purposes of processing
Your data is processed to:
Provide and improve the service
Manage the customer relationship (support, billing)
Ensure security and legal compliance
Legal bases
Processing is based on:
Performance of the user contract
Compliance with legal obligations
The legitimate interest in improving the platform
Data sharing and subprocessors
We do not sell or rent your data
Some data is processed by our technical service providers:
Hosting and infrastructure
Amazon Web Services EMEA SARL
Address: 38 avenue John F. Kennedy, L‑1855, Luxembourg
Role: secure data hosting on EU servers
Vercel Inc.
Address: 440 N Barranca Ave #4133, Covina, CA 91723, USA
Role: front-end hosting and performance optimization (CDN)
Safeguards: transfers governed by Standard Contractual Clauses (SCCs)
AI processing
OpenAI OpCo, LLC
Address: 1455 3rd Street, San Francisco, CA 94158, USA
Role: processing of uploaded files as part of the AI service
Safeguards: transfers governed by GDPR-compliant SCCs
Storage, security and retention
Hosting
Hosting in the EU via AWS, global CDN via Vercel
Encryption
Data encrypted in transit and at rest
Retention
- • Uploaded files: deleted after processing or upon request
- • Inactive accounts: deleted within 12 months
- • Legal data (billing): 10 years
Your rights (GDPR)
You may:
Contact: [email protected]
Cookies
Only strictly necessary technical cookies and minimal analytics cookies are used. You can disable them in your browser.
International transfers
Some processing (OpenAI, Vercel) involves transfers to the United States. These transfers are governed by Standard Contractual Clauses (SCCs) ensuring a level of protection compliant with the GDPR.
Changes
We may update this policy in the event of legal or technical changes. Users will be notified of any major change.
Contact
For any question or to exercise your rights: